Shipping Policy and Returns

Shipping Policy

USPS shipping can take anywhere from 3 to 9 business days depending on your location.

International shipping can take anywhere from 14 to 30  business days depending on your location.

If you would like faster shipping please select the appropriate shipping carrier and service at check out.

All orders placed late Friday or over the weekend do not get shipped out until the following Monday.

The shipping carriers go by business days and do not count weekends or the day of pickup.

WE ARE NOT RESPONSIBLE FOR LOST/ STOLEN MAIL. 

REPLACEMENTS FOR THESE SITUATIONS WILL BE ON A CASE BY CASE BASIS. 

Packages are mailed via USPS & a tracking number will be sent to the e-mail address you provided us during checkout.

Tracking may take up to 24-48 hours to update on the USPS website.

If your tracking says delivered, please contact USPS for more info.

If you input an incorrect address at checkout and your package has been sent out, you will need to contact USPS to change your address. If your package ends up getting sent back to us, you will be responsible for the additional shipping charges in order for us to resend your package.

If you have questions or concerns about delays in the shipping process, once the item is in the possession of the USPS, please contact USPS and inquire.

Once orders are shipped, we have no control over the process and cannot answer questions about delays, returned, lost, or miss sent packages. Tracking updates on the USPS website can take up to 48 hours once shipped.

DOMESTIC ORDERS

PROCESSING TIME: 1-5 business days

RECEIVING PARCEL: 3-5 business days (Domestic) *NOT including delays.

BUSINESS DAYS = MONDAY – FRIDAY

We cannot guarantee there will be no delays with USPS. If your package is delayed, it is not the responsibility of King Palm and we appreciate your patience in receiving your package.

INTERNATIONAL ORDERS

BUSINESS DAYS = MONDAY – FRIDAY

PROCESSING TIME: 1-5 business days

RECEIVING PARCEL: 10-30 business days (International) *NOT including delays.

Depending on your country you may be subject to pay customs upon import of the package on top of international shipping cost.

*We cannot guarantee you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international and Canadian Orders.

Natural Skin Care soap

Shipping Information:

  • We currently offer shipping within the USA.
  • All orders are carefully packaged and shipped within 7 business days of receiving your order.
  • Shipping costs will be calculated at checkout based on the weight and destination of your order.
  • Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to easily monitor the progress of your package.

Returns and Exchanges:

  • We take pride in the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please contact us within [X] days of receiving it.
  • Due to the nature of our products, we cannot accept returns on used or opened items unless they are damaged or defective.
  • If you receive a damaged or defective product, please reach out to our customer support team immediately with a photo of the item and a description of the issue. We will gladly provide a replacement or refund.
  • For hygiene reasons, we cannot accept returns or exchanges on personal care items, including soaps, once they have been opened or used unless they are faulty.
  • If you have any questions or concerns regarding returns or exchanges, please contact our customer support team, and we will be happy to assist you.

Note: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause. Our shipping is limited to addresses within [Country Name].

We strive to provide exceptional products and customer service, and we appreciate your support of Lemon Creek Apothecary. If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated customer support team.

Legal Disclaimer:

The information provided here is for general informational purposes only and should not be considered as medical or professional advice. Our soaps are intended for external use only. Please read the ingredients list carefully to check for any known allergies or sensitivities.

While we strive to ensure that our products are safe and of high quality, Lemon Creek Apothecary does not make any explicit or implicit warranties regarding the effectiveness, suitability, or reliability of our soaps for individual use.

We recommend conducting a patch test on a small area of skin before using our products extensively, especially if you have sensitive skin or are prone to allergies. Discontinue use immediately if any adverse reactions occur and seek medical attention if necessary.

It is essential to note that our soaps are not intended to diagnose, treat, cure, or prevent any specific skin conditions or ailments. If you have any underlying medical concerns, we encourage you to consult with a healthcare professional before using our products.

Lemon Creek Apothecary shall not be held liable for any direct, indirect, incidental, or consequential damages or losses resulting from the use or misuse of our soaps.

By using our products, you acknowledge and agree to the above disclaimer and release Lemon Creek Apothecary, its employees, and representatives from any claims, damages, or liabilities arising out of your use of our soaps.

Please consult our terms and conditions for more detailed information regarding the use of our products and services.

If you have any further questions or concerns, please reach out to our customer support team.

Terms and Conditions:

  1. Acceptance of Terms: By accessing and using the Lemon Creek Apothecary website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.
  2. Product Information: We strive to provide accurate and up-to-date information regarding our products, including ingredients, descriptions, and pricing. However, we cannot guarantee the complete accuracy of such information. It is your responsibility to carefully review the product details and ingredients list before making a purchase.
  3. Orders and Payment: Placing an order through our website constitutes an offer to purchase the selected products. All orders are subject to acceptance by Lemon Creek Apothecary. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of placing the order, and we accept the payment methods specified on our website.
  4. Shipping and Delivery: We will make reasonable efforts to ensure timely shipping and delivery of your order. However, we cannot be held responsible for any delays or issues caused by external factors beyond our control, such as shipping carrier delays or customs procedures. Any estimated delivery times provided are for reference only and are not guaranteed.
  5. Returns and Refunds: We take pride in the quality of our products. If you are unsatisfied with your purchase, please refer to our Returns and Exchanges policy for detailed instructions on how to initiate a return or request a refund. Please note that certain conditions and restrictions may apply.
  6. Intellectual Property: All content on the Lemon Creek Apothecary website, including text, images, logos, product names, and trademarks, are protected by intellectual property rights and are the property of Lemon Creek Apothecary or our licensors. Unauthorized use or reproduction of any content is strictly prohibited.
  7. Limitation of Liability: Lemon Creek Apothecary shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our products or website, including but not limited to personal injury, allergic reactions, or any other damages or losses.
  8. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Lemon Creek Apothecary operates. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team.

Privacy Policy

At Lemon Creek Apothecary LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services. By accessing or using our website or services, you consent to the terms of this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and payment details when you make a purchase, sign up for our newsletter, or interact with our website.
Log Data: Our website may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used for analytics and to improve our website.
Cookies: We use cookies to enhance your browsing experience and collect information about your preferences and interactions with our website. You can manage cookie preferences through your browser settings.
Use of Information:

We use the collected information to process your orders, communicate with you, provide customer support, and personalize your experience with our products and services.
We may send you promotional emails and newsletters about our products, special offers, or upcoming events. You can opt-out of receiving these communications at any time.
We may use the information to improve our website, analyze trends, and optimize user experience.
Sharing of Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies.
We may disclose your information if required by law, to protect our rights or the safety of others, or in the event of a business transaction, such as a merger or acquisition.
Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Third-Party Websites:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.
Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete such information.
Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be indicated at the top of the policy.
Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [insert contact information].
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.described herein.

FAQ

FAQ for Lemon Creek Apothecary Natural Soaps:

1. What are natural soaps, and why should I choose them?
Natural soaps are crafted using ingredients derived from nature, such as plant oils, essential oils, and botanical extracts. Choosing natural soaps ensures that you're avoiding harsh chemicals and synthetic additives found in conventional soaps. Our organic soap collection at Lemon Creek Apothecary is carefully formulated to provide gentle cleansing while nourishing your skin with the goodness of nature.

2. Are Lemon Creek Apothecary soaps organic?
Yes, our natural soaps are crafted using organic ingredients whenever possible. We prioritize using organic plant oils and botanicals to create soaps that are not only effective but also environmentally friendly.

3. Do your natural soaps cater to different skin types?
Absolutely! We offer a diverse range of natural soaps tailored to various skin types, including sensitive, dry, oily, and combination skin. Whether you have specific skincare concerns or simply want a luxurious bathing experience, we have a soap that suits your needs.

4. Are your natural soaps scented?
Yes, many of our natural soaps feature delightful scents derived from pure essential oils. These scents not only enhance your bathing experience but also offer aromatherapy benefits for relaxation and rejuvenation.

5. Do Lemon Creek Apothecary soaps contain any harmful chemicals?
No, our natural soaps are free from harsh chemicals, synthetic fragrances, and artificial colors. We believe in using ingredients that are safe and beneficial for your skin and overall well-being.

6. Can I use your natural soaps on my face?
Certainly! We offer gentle and nourishing facial soaps that are suitable for various skin types. These soaps are formulated to cleanse without stripping your skin's natural moisture.

FAQ for Blunt Glue, Rolling Papers, and Blunt Wraps:

1. What is blunt glue, and how is it used?
Blunt glue is a specialized adhesive designed to help secure the rolling paper or blunt wrap when creating a blunt. It ensures a clean and secure roll, preventing the wrap from unraveling during smoking.

2. Are your blunt glues compatible with different rolling papers and blunt wraps?
Yes, our blunt glues are formulated to work well with a variety of rolling papers and blunt wraps. Whether you prefer hemp wraps, flavored wraps, or traditional rolling papers, our blunt glue provides reliable adhesion.

3. Can I use blunt glue with pre-rolled blunts?
Absolutely! Blunt glue can be used to reinforce pre-rolled blunts, ensuring they stay securely sealed and burn evenly.

4. Do your blunt glues have any flavors?
Yes, we offer a range of flavored blunt glues to enhance your smoking experience. From classic flavors like Gelato to unique options like Watermelon, Blueberry, and Banana Cream, our blunt glues add a hint of aroma to your rolls.

5. Are your blunt glues made from natural ingredients?
Yes, we take pride in crafting our blunt glues using natural and plant-derived ingredients. This ensures that you're enjoying a high-quality adhesive without compromising on purity.

6. Can I find rolling papers and blunt wraps on your website as well?
While our main focus is on providing premium blunt glue, we understand the importance of a complete smoking experience. We may offer a selection of rolling papers and blunt wraps to complement our adhesive products.

Blunt Glue